Detalhes do Curso

Televendas Para Resultados

Através do uso de uma linguagem adequada ao ambiente de saúde, nossos cursos utilizam ferramentas efetivas para construção das competências essenciais para formação de profissionais de Alta Performance. Estudos de Casos, Atividades e Dinâmicas individuais e em equipe e a participação ativa dos alunos são a base de nossos treinamentos.

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Conteúdo Programático

Confira abaixo o conteúdo que será aplicado para este curso.

  • Quem é o meu cliente?

  • Comunicação de Alta Performance.

  • Empatia, Rapport e Escuta ativa.

  • Gerenciando as Emoções do Cliente e as Minhas!

  • O que eu estou vendendo, de fato?

  • Psicologia positiva aplicada ao atendimento ao cliente.

  • Canais de Percepção.

Agenda do Curso

Confira as datas disponíveis para este curso.